Privacy & Cookie Policy
Last updated: 11 Nov 2025
Harrogate Homes (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, and protect your data when you visit our website [insert URL], contact us, or use our services.
1. Information We Collect
We may collect and process the following information about you:
Personal information – such as your name, email address, phone number, and company name when you fill in a contact form, request a quote, or get in touch.
Technical information – including your IP address, browser type, device, and general location, collected automatically through Wix Studio and analytics tools.
Usage data – details of how you interact with our website, pages visited, and time spent on each page.
Communications – records of messages or correspondence between you and us.
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes, proposals, or project information.
Deliver and manage our design, development, or consultancy services.
Communicate with you about updates, news, or marketing (where you have opted in).
Analyse website performance and improve user experience.
Comply with legal or contractual obligations.
We only process your personal data where there is a lawful basis under the UK GDPR – typically because it’s necessary to fulfil a contract, we have a legitimate business interest, or you’ve given consent.
3. Sharing Your Information
We do not sell or rent your data to anyone.However, we may share personal information with trusted partners and service providers where necessary to provide our services, including:
Web developers and technical partners who help maintain or improve this website.
Wix.com Ltd., who hosts this website and provides secure infrastructure.
Email or IT service providers who support our business operations.
Professional advisers (such as accountants or legal professionals) where required.
All third parties are bound by confidentiality and data protection obligations consistent with the UK GDPR.
4. Data Storage & Security
Our website is hosted on Wix.com Ltd. servers, located in secure data centres in the EU, Israel, and the USA (under recognised data protection safeguards).We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
5. Cookies
Cookies are small text files stored on your device when you visit a website.They help the site function properly, remember preferences, and understand how visitors use it.
We use the following types of cookies:
Essential cookies: Required for the website to function (e.g. security, load balancing).
Analytics cookies: Help us understand how visitors use our site (e.g. via Wix Analytics or Google Analytics).
Functional cookies: Remember your preferences or improve site performance.
Marketing cookies: Used to deliver relevant ads or track engagement (only if applicable).
You can manage or disable cookies in your browser settings at any time.Disabling some cookies may affect how the website functions.
6. How Long We Keep Your Data
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.Once no longer needed, data is securely deleted or anonymised.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict how we use your data.
Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at:
Email:
Address:
Unit 10, Killinghall Stone Quarry,
Ripon Road, Killinghall,
Harrogate, HG3 2BA
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled: www.ico.org.uk.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy or cookie practices of those third-party sites and encourage you to read their policies.
9. Updates to This Policy
We may update this Privacy & Cookie Policy occasionally to reflect changes in law or our practices.Any updates will be posted on this page with a new “last updated” date.
Contact Us If you have any questions about this Privacy & Cookie Policy or how we handle your data, please get in touch.